There are a few reasons for confirmed orders not appearing in BC. Troubleshoot the issue with the list below.
Open the execution list in BC.
Find the order transfer for the order you were trying to send over to BC.
3. See if there’s an error message associated with the transfer order.
4. If you can’t find the error in the Execution list, try the AGR API Order List in BC.
5. In the Business Central search bar, look for AGR API Order List. It will show you a log of the attempted transfers of orders from AGR to BC. If there was an error with the import, the error message should show what the problem was.
6. Check if one or more of the items on the order confirmed in AGR has been marked as Blocked or Purchasing Blocked, which will stop AGR for creating a purchase line for it.
7. Unblock the item or vendor
8. Retry the import
a) Click on the order from the AGR API Order List and
b) Choose Create Order from log under Related.
Contact AGR support through the live chat if you are unable to resolve the issue.