Special order items are products that are not actively replenished and are not generally available without being specifically manufactured or ordered. AGR does not create a statistical forecast for these items or track stockout. Special order items play a significant role in satisfying customer requests and fulfilling orders for items that are not regularly stocked.

Compared to regularly ordered items, special order items serve as a means to purchase and track items that deviate from regular inventory processing and enable businesses to handle specialized or customized products, as well as items with limited availability, ensuring that demands are met efficiently.

You can tell AGR that any item is a special order items through the integration to your ERP, or by registering it in AGR under item details, for individual items, or through bulk update for several items at once.

You can include the Special Order Item column in any grid to see at a glance which items are set as special order items. Adding the Open sales order quantity column allows you to also view how many units of that item are included in an open sales order.

AGR does not produce forecasts for special order items. Demand for special order items is derived from any of the following: open sales orders, data inserted into the sales plans, data inserted into the promotions plan, min display stock. These factors will trigger an order quantity if the item does not have enough stock to cover.

The order formula for special order items is the same as for any other item with the exception that there is no demand coming from a forecast or safety stock.

AGR helps you recognize special order items with a specific order exception.